Rapid Fire!

This month I am going to say a few words to cover a bunch of different topics quickly.

RAVE: The U.S. wins more medals than any country has EVER won in the Winter Olympics. I watched a total of 30 minutes of the games, but I still think that is a very cool achievement.

RANT: The outcry over the Canadian Women’s Hockey Team drinking beer and smoking cigars after their Gold Medal win. Girls just wanna have fun, let them go. So they partied in celebration of their victory, who cares? At least they weren’t flipping over cars and burning things like we do here when we win big games!

RAVE: Customers who appreciate when you go the extra mile. It is always nice to hear a compliment when you do something extra. When we get a complimentary email or comment from a customer we share it with the whole company. It is so easy to get bogged down in the negative, positive feedback is awesome.

RUMBLING: Toyota recalls over 8 million cars; GM answers with $1000 rebate to poach customers from Toyota. Really GM? Is that the way you react, last time you had a recall or filed bankruptcy did Toyota come out with a rebate just to poach your customers? Treat your competition with a little respect, you never know when the tables will turn.

RAVE: Expanding the field for March madness from 65 teams to 96. Bring it on. Adding one more round will allow more teams that should make it from lesser known conferences into the “Big Dance.” Teams that win the season conference title, but lose in the conference tourney will now have a chance to prove their prowess. Besides we could finally kill the NIT!

RUMBLING: In this day it is easy to fall behind on your bills or get caught short from time to time. It may be an ego buster, but COMMUNICATE. Call your creditor, let them know the situation, if the bill is big enough, send a $100 here or there, to indicate your sincerity. There is nothing worse for a creditor than to not be paid, and to never hear from the person.

RANT: Political Correctness??? Who ever came up with this term ought to be shot. I understand that there are some words and terms in our language that are EXTREMELY offensive to people, but now you can’t say “Midget”, “Retarded”, or “Gay”. What is Howard Stern gonna talk about? It is time for us to grow a little “thicker skin” and worry less about what people say, and more about what they do.

That’s All Folks



Doug Jacobs
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